Conversational Ai Chatbot To Help You Improve Customer Satisfaction

Users can choose to have their questions answered directly or use the chatbot’s menu to make selections if keyword recognition is ineffective. As chatbots are still a relatively new business technology, debate surrounds how many different types of chatbots exist and what the industry should call them. A chart displaying the differences between a chatbot, conversational agent and virtual assistant. Difference Between NLU And NLP With an AI chatbot maker software, the possibilities are almost endless. Flow XO customers have developed a range of chatbots that are completing a variety of tasks to help them communicate with their customers. A chatbot is a computer-generated application that is capable of having a virtual conversation with a human in such a way that they don’t really feel like they are talking to a computer.