Conversational Ai Chatbot To Help You Improve Customer Satisfaction

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Users can choose to have their questions answered directly or use the chatbot’s menu to make selections if keyword recognition is ineffective. As chatbots are still a relatively new business technology, debate surrounds how many different types of chatbots exist and what the industry should call them. A chart displaying the differences between a chatbot, conversational agent and virtual assistant. Difference Between NLU And NLP With an AI chatbot maker software, the possibilities are almost endless. Flow XO customers have developed a range of chatbots that are completing a variety of tasks to help them communicate with their customers. A chatbot is a computer-generated application that is capable of having a virtual conversation with a human in such a way that they don’t really feel like they are talking to a computer.

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